How to order
Ordering is straightforward: tell us what you need, we confirm what can be supplied, and we coordinate the rest.
The quotation form captures everything we need in one go — product, grade, volume, packaging, freight, documents and commercial terms.
Step by step
1. Submit an enquiry
Use the quotation form or email us your requirements.
2. Written response
We confirm availability, specifications and indicative terms — or ask questions.
3. Samples
Where appropriate, samples or photos for approval.
4. Contract or order
Specification, price, Incoterm, payment terms and schedule agreed in writing.
5. Preparation & shipment
Produce prepared, documents issued and freight booked.
6. Delivery & feedback
Arrival, clearance, delivery — and feedback for next time.
What to include in your enquiry
- Product & grade
- Variety, grade, size or screen, and any specification
- Quantity
- Volume and unit — kg, tonnes, cartons, pallets, bags or containers
- Packaging
- Carton or bag type, labelling and palletisation
- Destination
- Country, city and destination port or airport
- Terms
- Preferred Incoterm, currency and payment method
- Documents
- Certificates, inspections or tests required
- Timing
- Expected shipment date and frequency