Shipping guide

Good shipments are planned backwards from the date you need goods on arrival.

Use this checklist when planning a first order or a new product.

Planning checklist

Work back from when you need goods, allowing for clearance.

Air for perishables and urgency; sea for volume and durable goods.

Agree cartons, bags, pallets and labels.

List required certificates and tests early.

Agree who pays for what and where risk passes.

Arrange customs agent, collection and storage.

Indicative only — confirmed per order.

Enquiry to written response: Usually within a few working days
Air-freighted fresh produce: Days to around two weeks from confirmation, depending on harvest and flights
Sea-freighted commodities: Several weeks: preparation, inland transport to Mombasa, ocean transit